Funds Availability & Electronic Funds Transfer

Regulations CC & E Important information on deposits, holds, withdrawals and transfers.

Your Ability to Withdraw Funds at Texas Federal Credit Union

Our policy is to make funds from your deposits available to you on the first business day after the day we receive your deposit. Electronic direct deposits will be available on the day of deposit. Once they are available, you can withdraw the funds in cash and we will use the funds to pay checks that you have written. Please remember that even after we have made funds available to you and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before 4:00 p.m. on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after 4:00 p.m. or on a day we are not open, we will consider that the deposit was made on the next business day we are open.

Longer Delays May Apply

In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the fifth business day after the day of your deposit. However, the first $100 of your deposits will be available on the first business day. If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit.

If you will need the funds from a deposit right away, you should ask us when the funds will be available.

In addition, funds you deposit by check may be delayed for a longer period under the following circumstances:

We believe a check you deposit will not be paid

You deposit checks totaling more than $5,000 on any one day

You redeposit a check that has been returned unpaid

You have overdrawn your account repeatedly in the last six months

There is an emergency, such as failure of communications or computer equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the eleventh business day after the day of your deposit.

Special Rules for New Accounts

If you are a new member, the following special rules will apply during the first 30 days your Account is open. Funds from electronic direct deposits into your Account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5000 of a day's total deposits of cashier's, certified, teller's, traveler's, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5000 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury Check) is not made in person to one of our employees, the first $5000 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the ninth business day after the day of your deposit.

Your Rights and Responsibilities Agreement

1. Issuance of Card or Personal Identification Number. In this Agreement and Disclosures ("Agreement"), the words "you," "your," and "party" refer to any person to whom a Texas Federal Credit Union VISA® Check Card ("Card") is issued, any person to whom a Personal Identification Number ("PIN") is issued in connection with any such Card or other electronic fund transfer service, any person authorized to use or given access to use to any such Card or PIN, and any owner on any Credit Union Account which may be accessed by the Card or the PIN. The words "we," "us," "our," and "Credit Union" refer to Texas Federal Credit Union. You agree that any use of a Card or PIN by you shall be governed by the terms of your Account Agreement with us, which is incorporated herein by reference, as well as the terms and conditions set forth in this Agreement.
2. Overdrafts. You agree that you will not use your Card and PIN to withdraw or transfer funds from your Account in amounts exceeding the available balance in your Account at the time of any such transfer. You agree that we will be under no obligation to make a withdrawal or transfer if there are insufficient funds in your Account. If your Account has sufficient funds to cover one or more but not all checks, withdrawal orders, or electronic fund transfers during any given business day, we may honor those items, allow those withdrawals, or make any such electronic fund transfers in any order that we choose in our sole discretion including any such checks, orders, or transfers payable to us, and dishonor or refuse any item, order, or transfer for which there are insufficient funds available thereafter. You also agree that, at our option, we may post all VISA Check Card transactions during any day before posting any other checks, withdrawal orders, or other electronic fund transfers presented or made. If you have an overdraft protection agreement with us, you agree that your use of the Card and PIN shall be subject to that agreement.
3. Card or PIN Security. You agree to keep your Card and PIN in a place of safekeeping, to refrain from disclosing your PIN to any third party, to refrain from writing your PIN on your Card, and to refrain from recording or displaying your PIN in such a manner that it will be accessible by third parties. You agree that the use of the Card or PIN by (i) you, (ii) any other applicant, (iii) any party to any of your Accounts which may be accessed by the Card, (iv) anyone you permit or authorize to use your Card or PIN, and (v) anyone to whom you disclose your PIN or give access to your Card or PIN shall be deemed an authorized use for which you shall be liable. You will be responsible for reporting the loss or theft of your Card or PIN to us as soon as possible after the loss or theft.
4. Surrender, Cancellation, and Amendment. You agree to surrender your Card to us upon demand. You agree, further, that the Card shall at all times remain our property and that we may cancel this Agreement at any time, subject to such notification as may be required by applicable law. You also agree that we may amend this Agreement and Disclosures from time to time, subject to such notification as may be required by applicable law.

Disclosures

1. Transfer Types. The following electronic funds transfer services are available:

   (a) Direct Deposit and Preauthorized Withdrawal Transfers - You may make arrangements for certain direct deposits to be accepted into your Checking or Savings Accounts or to pay certain recurring bills from your Checking or Savings Accounts. Please see the Transfer Limitations section for important information concerning preauthorized withdrawal transfers.

   (b) Other Payment Transfers - If you pay for something by check and the merchant permits, you may authorize the merchant to convert your check to an electronic fund transfer. You may also authorize a merchant to electronically debit your Checking Account for returned check fees. You are deemed to have authorized these transfers if you sign an authorization or if you engage in the transaction after receiving notice that the transfer will be treated as an electronic fund transfer. Please see the Transfer Limitations section for important information concerning other payment transfers.

   (c) The N.E.T. Telephone Transfers - Texas Federal's Networked Electronic Teller - You may access your account by telephone 24 hours a day at (214) 761-9240 or toll free at (800) 242-9134 using your PIN and account number. The following transactions and information are available through the N.E.T.:

   Transfer funds between your accounts.

   Make payments from your accounts to loan accounts with us.

   Make withdrawals from your Savings Account via check mailed to you.

   Obtain information about your account balances and share draft transactions that have been paid.

   Obtain information about dividends.

   Please see the Transfer Limitations section for important information concerning the N.E.T. transfers. (d) VISA Check Card Transfers - Using your VISA Check Card and PIN, you may access your accounts at an ATM to:

   Withdraw cash from your Checking Account.

   Obtain balance information for your Checking Accounts.

   Some of these services may not be available at all terminals. You may also use your VISA Check Card and PIN at places that accept the Card to purchase goods and pay for services, and to get cash from a merchant, if the merchant permits, or from a participating financial institution. Please see the Transfer Limitations section for important information concerning VISA Check Card transfers. 2. Transfer Limitations.

   (a) Dollar Limitations. You may withdraw up to the available balance in your Checking Account each day using your Card for any PIN based ATM or point-of-sale transaction. When using your Card for a signature based transaction, each day you may withdraw up to the available balance in your Checking Account or $10,000 whichever comes first.

   (b) Frequency Limitations. Savings Account Withdrawals. You are allowed one free withdrawal per month from your Savings Account. Subsequent withdrawals will incur a $2.00 excessive withdrawal fee. In addition, under government regulations which apply to your Savings Account, during any calendar month you may not make more than six transfers and withdrawals, or a combination of such transfers and withdrawals, from your Savings Account to another Credit Union account of yours or to a third party by means of a pre-authorized, automatic transfer, or telephonic agreement, order, or instruction (including transfers by personal computer or other data transmission) and no more than three of the six transfers may by made by check, draft, debit card, or similar order made by you and payable to third parties. Withdrawals by mail, messenger, ATM, or in person, and transfers to make payments on your loans with us are not included in this limitation. However, automatic or preauthorized transfers from your Accounts to make payments on loans that your family members may have with us are counted against this transaction limitation. If you exceed the number of transfers permitted, your Account may be subject to closure.

2. Fees. We charge the following fees in connection with your electronic fund transfers. Fees will be automatically deducted from your Checking Account.

   VISA Check Card

   $1 for each ATM withdrawal at ATM machines that we do not own or operate.

   $1 for each PIN-based point-of-sale transaction

   $5 per card replacement fee

   All electronic funds transfers are also subject to other Credit Union fees as set forth in the Truth-in-Savings Fee Schedule. Examples include, without limitation, overdraft protection transfer fees, stop payment fees, and NSF fees. Additionally, when you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used. And you may be charged a fee for a balance inquiry even if you do not complete a fund transfer. 4. Business Days. Our business days are Monday through Friday, excluding federal holidays.

3. Documentation.

   (a) Terminal Transfers. You can get a receipt at the time you make any transfer to or from your account using an ATM or a point-of-sale terminal.

   (b) Periodic Statements. You will receive a monthly Account statement from us for your Checking and Savings Accounts if there is electronic funds transfer activity on the account during a given month. In any event, you will receive a statement for your Accounts at least quarterly.

   (c) Direct Deposits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us (214) 748-9556 to find out whether or not the deposit has been made. If the only possible electronic funds transfers to or from your account are preauthorized transfers, you will receive a statement for your accounts quarterly.

4. Preauthorized Payments.

   (a) Right to Stop Payment of Preauthorized Transfers and Procedure for Doing So. If you have arranged in advance to make regular payments from your account, you can stop any of these payments. Here's how: Call us or write to us at the telephone number or address listed in these disclosures in time for us to receive your request three business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. We will charge a fee as set forth in our Fee Schedule for each stop payment order you give.

   (b) Notice of Varying Amounts. If these regular payments may vary in amount, the person or company you are going to pay will tell you, ten days before each payment, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.

   (c) Liability for Failure to Stop Payment of Preauthorized Transfer. If you order us to stop one of these payments three business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

5. Contact in Event of Unauthorized Transfer. If you believe your Card or PIN has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call (214) 748-9556 or write to: Texas Federal Credit Union, 1100 Commerce Street, 7C15, Dallas, TX 75242
6. Confidentiality. We will disclose information to third parties about your account or the transfers you make:

   a. Where it is necessary for completing transfers, or

   b. In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant, or

   c. In order to comply with government agency or court orders, or

   d. If you give us your written permission.

7. Your Liability for Unauthorized Transfers and Advisability of Prompt Reporting. Tell us AT ONCE if you believe your Card or PIN has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit).

   (a) For Point-of-Sale Transactions Using Your VISA Check Card: If you believe your Card or PIN has been lost or stolen, you will not be liable once you notify us that someone may use or has used your Card or PIN without your permission. The foregoing liability limitation does not apply if you are grossly negligent or fraudulent in the handling of your account or your Card. In those cases, your liability will be determined under the standards set forth below for all other transactions.

   (b) For All Other Transactions: If you tell us within two business days, you can lose no more than $50 if someone used your Card or PIN without your permission. If you do NOT tell us within two business days after you learn of the loss or theft of your Card or PIN, and we can prove we could have stopped someone from using your Card or PIN without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

8. Credit Union's Liability. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will NOT be liable, for instance:

   If, through no fault of ours, you do not have enough money in your account to make the transfer.

   If the transfer would go over the credit limit on your overdraft line of credit.

   If the terminal or system where you are making the transfer does not have enough cash.

   If the ATM or system was not working properly and you knew about the breakdown when you started the transfer.

   If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.

   If the funds in your account are subject to an administrative hold, legal process, or other claim.

   If the failure to properly complete the transaction is caused by erroneous information supplied by you or your agent.

   There may be other exceptions stated in our agreement with you.

9. In Case of Errors or Questions About Your Electronic Transfers. Call or write us at the telephone number or address listed in these disclosures as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

   Tell us your name and account number.

   Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

   Tell us the dollar amount of the suspected error.

10. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

    We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. For VISA Check Card point-of-sale (non-ATM) transactions, we will credit your account within five business days for the amount you think is in error unless we determine that the circumstances or your account history warrants a delay of up to 10 business days. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.

    For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error.

    We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.