Texas Federal Credit Union

E-Statements

Texas Federal Credit Union keeps free checking by going paperless in 2012!

In an effort to continue to offer as many free products and services as possible, Texas Federal Credit Union is going green with paperless monthly statements beginning March 31, 2012. With the exception of some open-ended loans that require separate statement mailings due to new federal regulations, TFCU members with all other account types will be encouraged to sign up for free online monthly E-Statements (i.e., electronic statements) before March 31, 2012.

E-Statements will allow you to:

View statements for up to 1 year, anytime!
Print your statement at home or anywhere you are 24 hours a day, 7 days a week!
Access to notices, disclosures and other exciting offers from your credit union.
No more concerns about "mailbox theft" leading to potential I.D. theft.
CLICK HERE FOR MORE FACTS ABOUT E-STATEMENTS!

Once a month you will receive an email to let you know your statement is ready to view (as shown below)!

Are online E-Statements secure?
Through Texas Federal Credit Union's i-N.E.T., your E-Statements and all your personal and financial information are protected behind multiple layers of security. Not only are E-Statements more secure, their delivery is more dependable and timely than delivery of paper statements.

What are the benefits of switching to E-Statements?
By making the switch to free online E-Statements, you can:

	•	Access your financial information 24 hours a day from anywhere you have access to the Internet.
	•	Get organized and reduce the clutter of paper statements
	•	Reduce the risk of mail fraud and identity theft that comes with paper delivery.
	•	Help to protect the environment.
	•	Avoid a $5 Statement Processing Fee effective March 31, 2012

How do I sign up for online E-Statements?
To sign up for E-Statements, you will need to be registered for online account access through i-N.E.T. – TFCU's Internet Networked Electronic Teller. Simply contact a TFCU member services representative by phone or at a branch office to get registered for immediate access to i-N.E.T. Once you sign on to i-N.E.T., simply:

	1.	Click on the "E-Statements" tab from the top menu bar.
	2.	Click on the "Enter" button on the opening E-Statements screen.
	3.	Read the Texas Federal Credit Union Electronic Statement Consent form.
	4.	Check the box at the bottom of the page to immediately discontinue paper statements.
	5.	Enter a valid e-mail address to receive your E-Statement notifications.
	6.	Click on "I AGREE" to begin immediate access to your online E-Statements.

Will my E-Statement look the same as my regular printed statement?
Yes, your online E-Statement is just the same as your paper statement and is considered an official document. It contains all the information that is included on your paper statements. For legal purposes, a printed version of an online E-Statement is the same as a paper statement mailed via U.S. Mail.

Can I save my E-Statements on my computer?
Once you open your E-Statements using Adobe Reader, you can save it to your computer using the small disk icon. Provide a name for the file using a ".pdf" extension, using a descriptive name that will help you identify the statement (for example: "CheckingMay2011.pdf").

Can I print out my E-Statements?
Once you've opened your E-Statement online, you can print it by selecting the Print icon in your browser, or if you've saved your E-Statement, you can print directly from your PDF reader.

How many months of statements are available online?
Statements for the past 12 months are available free online as E-Statements. Texas Federal Credit Union, however, retains copies of all member statements for up to seven years. If you need a copy of a statement that is more than a year old, simply contact any TFCU Member Services Representative as usual to request a copy. A service fee for paper statement copies will apply.

How do I view check images?
You can view the check images by clicking on the blue check number on the E-Statement.

What if I do not have access to the Internet or a personal email account?
All TFCU members are always welcome to use i-N.E.T. computer stations at each of our branch locations in order to access their account information for free. Members can also print out their monthly E-Statements at these i-N.E.T. stations for free each month. Contact any TFCU Member Services Representative for more information or to make special arrangements to continue to receive paper statements.

What if I have access to a personal email and the Internet but simply prefer paper statements over E-Statements?
TFCU members may continue to receive paper statement mailings for a $5 statement processing fee beginning with the March 31, 2012 quarterly statement mailing that will take place in April 2012. If you have more questions, call (214) 748-9556 or (800) 242-9132, or simply visit any branch office for answers to more Frequently Asked Questions about E-Statements!